This Data Processing Addendum ("DPA") forms part of the Service Agreement between Certa Finance ("Processor") and the CPA firm ("Controller") and governs the processing of personal data in connection with bookkeeping and advisory services.
This DPA applies to all personal data of your clients' customers, employees, or other individuals that Certa Finance processes in the course of delivering contracted services.
Certa Finance processes personal data only on documented instructions from the Controller (i.e., within the scope of the contracted services). No data is processed for any other purpose.
All personal data is deleted or returned to the Controller within 14 days of engagement termination. Deletion certificates available on request.
Certa Finance will notify the Controller of any data breach within 48 hours of discovery, including the nature of the breach, data affected, and remedial steps taken.
Certa Finance acknowledges and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) for all engagements involving Canadian personal data.